FAQ

How do I Install Deputi Sounds Libraries?

All downloads, installations and registrations are handled by Native Access. Our instruments are hosted in the free Kontakt Player.

Once you have installed Native Access click ‘Add a serial’ in the top left and input the same 25 digit serial number you receive in your email. Once you have done this, link the library in Native Access to the relevant content location on your computer by browsing to the ‘Products Not Installed’ and clicking ‘Add Library’. Deputi Sounds libraries will then automatically appear in Kontakt. 

I am getting the error message ‘This instrument belongs to a library that is not currently installed'.

This happens if you are trying to load an an instrument into an old version of Kontakt or from a library that is not installed in Native Access. Ensure you are running Kontakt 7.

 

Will the Deputi Sounds instruments work with a FREE Kontakt Player?

YES! They are fully encoded to work and function with the free Kontakt Player.

 

Refunds

As is common with most Kontakt-based library manufacturers, we are unable to offer refunds as standard, but may do so at our discretion.

If you have any concerns about fitting our instruments into your workflow, feel free to send us an email first: deputisounds@gmail.com

 

Licenses

Every purchase of a software instrument comes with one serial that enables up to two installations on different machines.